Unless specified, all PolarStar products are protected by a limited 1 year warranty. This warranty is limited to the product being free of manufacturer defects in materials and workmanship and is non-transferable. PolarStar will repair or replace said products or part thereof which upon inspection by PolarStar are found to be defective in materials or workmanship. This warranty does not cover damage caused from misuse, abuse or neglect of maintenance.
Misuse, abuse and neglect include but are not limited to:
- Removal of factory installed filtration devices resulting in seal damage and/or leaks.
- Input pressure exceeding the maximum operating pressure.
Products which are covered by a warranty term other than the standard 1 year warranty are listed below.
- Kythera SA - Limited Lifetime Warranty
As a condition to the obligation of PolarStar to repair or replace said product, the product must be returned to PolarStar together with a copy of the products original proof-of-purchase. The customer is responsible for shipping the item to our Newark, DE, USA location. PolarStar will then cover the cost of repairing or replacing the item and return shipping.